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Article -> Article Details

Title Top Metrics Every eCommerce KPI Dashboard Should Include
Category Business --> Information Technology
Meta Keywords Power BI dashboard freelancer, eCommerce sales dashboards
Owner Jordan Turner Data
Description

As eCommerce competition intensifies, your business’s success hinges on one thing: clarity in your numbers. But managing data across multiple platforms—Shopify, Google Analytics, Meta Ads, Klaviyo—can quickly become overwhelming without a centralized solution.

That’s where KPI dashboard development comes into play. A well-designed dashboard pulls all your key metrics into one clear, interactive view, empowering your team to make smarter, faster decisions.

In this guide, we’ll break down the top metrics every eCommerce business should include in their eCommerce sales dashboards and explain how working with a skilled Power BI dashboard freelancer like Jordan Turner Data ensures that those dashboards drive action—not just reports.


Why KPI Dashboards Are Essential in eCommerce

From Fragmented Data to Focused Decisions

Running an online store involves juggling platforms—each with its own data format, filters, and limitations. Without integration, you risk:

  • Making decisions on outdated or incomplete data

  • Spending hours manually exporting and combining spreadsheets

  • Lacking visibility into trends that impact growth

KPI dashboard development solves these challenges by offering:

  • Real-time, automated reporting

  • Easy-to-understand visuals of your top KPIs

  • Custom filters and drill-downs by product, campaign, or channel

  • Consistent, accurate data across departments

Jordan Turner Data specializes in building high-impact dashboards using Power BI that reveal what’s working—and what needs improvement—across your entire eCommerce operation.


What Makes an Effective eCommerce Sales Dashboard?

Visual Clarity + Actionable Metrics

Great eCommerce sales dashboards don’t just look good—they’re built to support strategic decisions.

To achieve that, every dashboard should:

  • Focus on the metrics that truly move the needle

  • Update automatically from all data sources

  • Allow stakeholders to filter by product, region, channel, and date

  • Align with business objectives (profitability, customer growth, etc.)

Let’s explore the must-have KPIs that every eCommerce brand should track in their Power BI dashboard.


Top eCommerce KPIs to Include in Your Dashboard

1. Total Sales & Revenue Growth

Track your gross and net revenue across time. Split it by:

  • Sales channel (Shopify, Amazon, eBay, DTC)

  • Geography

  • Product category

Your dashboard should offer both high-level trends and the ability to drill down into SKU-level performance.

???? Built-in by Jordan Turner Data as a default view in every Power BI eCommerce solution.


2. Conversion Rate

This critical metric shows how many visitors are turning into buyers. Track by:

  • Source (organic, paid, referral)

  • Device (mobile vs. desktop)

  • Landing page or product page

Understanding your conversion funnel is key to boosting ROI and lowering acquisition costs.


3. Average Order Value (AOV)

Calculate the average transaction value to understand purchasing behavior. Use this to:

  • Evaluate bundling strategies

  • Guide upselling and cross-selling

  • Forecast revenue growth


4. Customer Acquisition Cost (CAC)

Knowing how much you're spending to acquire each customer helps you understand profitability. Pair this with LTV (customer lifetime value) to optimize marketing spend.

Power BI dashboards built by a seasoned Power BI dashboard freelancer like Jordan Turner Data can automatically calculate CAC by channel.


5. Return on Ad Spend (ROAS)

Analyze the effectiveness of your ad campaigns across Meta, Google, TikTok, etc. Your dashboard should show:

  • Spend

  • Revenue generated

  • ROAS per platform and campaign

This KPI is vital for making agile decisions about where to allocate ad budgets.


6. Cart Abandonment Rate

Track how often customers leave before completing a purchase. High abandonment may indicate:

  • Technical issues

  • Unexpected costs (like shipping)

  • Poor UX or slow load times


7. Product Performance Metrics

Include:

  • Top-selling SKUs

  • Products with the highest return rates

  • Inventory turnover by product

Dashboards built with expert KPI dashboard development allow product managers to optimize stock and forecast demand more effectively.


8. Fulfillment & Delivery Performance

Operational KPIs are just as important as marketing ones. Track:

  • Time from order to shipment

  • Percentage of on-time deliveries

  • Order accuracy rate


9. Customer Retention & Repeat Purchase Rate

One-time buyers won’t sustain growth. Your dashboard should track:

  • Repeat purchase behavior

  • Customer segments by order frequency

  • Loyalty and subscription metrics


10. Website Traffic Trends

Track sessions, bounce rate, and time on site. While this is more of a top-funnel metric, it gives context to your conversion and sales performance.


Power BI: The Ideal Platform for KPI Dashboard Development

Power BI is the go-to tool for building scalable, interactive dashboards for eCommerce brands.

Why Power BI?

  • Connects seamlessly to all major eCommerce and marketing platforms

  • Offers custom DAX measures for advanced KPI logic

  • Supports real-time or scheduled data refresh

  • Visualizes data beautifully with interactivity and filters

  • Works on desktop, tablet, and mobile

With expert Power BI consulting services, Power BI becomes not just a tool—but a strategic asset.


Why Hire a Power BI Dashboard Freelancer?

A Power BI dashboard freelancer like Jordan Turner Data provides:

  • Customized dashboard builds for your unique business model

  • Affordable, agile support—without agency overhead

  • Integration across all major data sources

  • Flexible engagement (one-time projects or ongoing support)

Instead of paying for bloated software or generic templates, Jordan delivers eCommerce sales dashboards that are designed specifically for your team, your metrics, and your goals.


Real Example: How One Brand Used These KPIs to Scale

Client: Mid-size DTC apparel brand
Challenge: Couldn’t easily track ROAS and CAC across Google and Meta, and marketing team spent hours each week in spreadsheets.

Solution:

  • Jordan Turner built a Power BI dashboard integrating Shopify, Google Ads, and Meta

  • Created custom metrics for ROAS, CAC, and conversion rate

  • Set up automated weekly email summaries to stakeholders

Results:

  • 75% reduction in manual reporting time

  • 28% improvement in ad budget allocation

  • 3x faster decision-making cycle


Final Thoughts

Your eCommerce business is only as strong as the insights driving it. By investing in smart KPI dashboard development, you can focus less on data collection—and more on strategy, marketing, and growth.

With the right eCommerce sales dashboards, built by an expert Power BI dashboard freelancer like Jordan Turner Data, you’ll gain real-time clarity into your performance and turn insight into action—faster than ever.


Ready to build a dashboard that drives decisions, not just reports?
Contact Jordan Turner Data today and let’s turn your metrics into your biggest growth asset.